Meet Kin, your AI teammate running employee support 24/7
Kin answers policy questions, generates letters, and updates your HRIS with your team’s approval, so up to 80% of Tier 0-1 requests never reach your queue.
Employees ask. Kin does. You approve.
Kin handles every request in the thread, so there’s no need to switch between chatbots, tickets, emails, portals, and HRIS.
Letters drafted and sent
Kin looks up employee data, then creates, sends and uploads the letter to the HRIS,or shares data with HR for external requests.
Your HRIS, now headless
Kin triggers processes in Slack, surfaces approvals, shows live HRIS data in Slack forms, and updates records, all with audit trails.
Managing ticket queue stops being a full-time job
Requests that need a person arrive categorized, prioritized, and tracked against your SLA, and Kin routes each one to the right owner.
Segregated yet collaborative
Each team gets their own workspace, so sensitive data is only visible to the right people, while teams can loop in others on requests.
Plugged into IT ticketing
Kinfolk connects with systems like Jira and ServiceNow, so IT teams embedded there don’t need to change how they work.
Designed for the questions employees bring to HR
Identify gaps in policies and processes, track team workload, measure SLAs, service quality, adoption and deflection rates.
Audit trails for every action
Track how a request was handled, who triggered a process or approved a step, when an agentic workflow ran, and more.
Access and permissions
Control access to knowledge, workflows, and in-app privileges, and how much access the AI has to your data, down to each field.
The autonomy to move fast
Design and deploy agentic workflows at will. No code needed, and no dependency on internal engineering or IT.
Guardrails and behaviors
Use natural language to set guardrails, and guide the AI how to handle requests just like a member of your team.
AI playground
A sandbox to test everything before it goes live, knowledge retrieval, escalations, new use cases and workflows.
And gets to keep human things, well human
Increase capacity, not headcount
Up to 80% requests handled by AI
Up to 1.5 days a week reclaimed by HR
Average 4.5/5 employee satisfaction score