What's new in Kin

Publish with confidence. If a change to a workflow goes wrong, you can put the previous version back in seconds instead of rebuilding it from memory.

Every workflow now keeps a history of its published versions: who published each one, when, and which steps were added, edited or deleted. Pick an earlier version and publish it to make it live again. Published workflows now show a Live badge, and if someone else saves the same workflow while you have it open, Kin tells you before anything is overwritten, so you can reload their version or keep yours.

Workflow Builder → open a workflow → the History (clock) icon in the toolbar.

For admins who build and maintain workflows, especially when more than one person edits them.

Check who can use a workflow at a glance, without digging through the trigger step.

A workflow's access rule (who can start it) and owning teams (who can view and edit it) now live in their own Workflow settings panel. Open it from the builder toolbar or from the ⋯ menu on any workflow in the list. Review & publish now shows both settings before a workflow goes live, and the workflows list has a new Owning teams column.

Workflows → ⋯ on a workflow → Settings, or the settings button in the builder toolbar.

For admins who build workflows, and Superadmins who set owning teams.

Letters generated in a workflow can go straight to the people who need them, with no copying links by hand.

After a Generate Documents step, the Insert data picker now offers Document link, the download link to the finished PDF. Drop it into a Slack message or an email later in the same workflow.

Workflow Builder → a step after Generate Documents → Insert data.

For admins who build letter and verification workflows.

Build letterheads and side-by-side layouts yourself, such as a logo next to the company address or a signature beside a date.

You can now drag a Text, Image, Signature or Page break block into either column of a Two columns row. Blocks inside a column have a Delete button, and an empty column shows where to drop the next block.

Settings → Templates → open a template → drag a block into a column.

For HR and People Ops teams who build letter templates.

Shorter, friendlier forms. People only see the questions that apply to them, and many answers are already filled in, so forms get finished faster and with fewer mistakes.

Slack form fields can now start with a default answer: either a fixed value like "Full-time" or data from earlier in the workflow, such as an employee's start date. People can still change it. Fields can also show only for certain earlier answers, for example "Contract end" only for contractors, and they're only required while they're showing. The field editor is clearer too: any field that still needs work is marked in red, and you'll see exactly what's missing before you publish.

Workflow Builder → a Slack form step → a field's Logic tab.

Anyone who builds workflows that collect information in Slack.

No more opening a request to claim it, only to find it's already closed.

When a request is escalated, the people who can pick it up get a Slack or Teams message with a Claim button. Now, if the request is closed before anyone claims it, that message updates itself to say the request has been closed and the Claim button goes away. Nobody gets a new ping. The existing message just changes.

Escalation messages in Slack and Microsoft Teams.

Service desk agents and the teams requests are escalated to.

Keep your forms list tidy and only show the forms your team actually uses.

Every form now has an Archive action, with a quick confirmation first. Archived forms leave the list, and any runbooks already using them keep sending them as normal.

Settings → Runbooks → Forms.

Admins who manage runbook forms.

Employees can handle more of their time off with Kin, from a quick 15-minute appointment to a change of plans, without going into WFM themselves.

For organizations on UKG Pro WFM where employees connect their own WFM login, Kin can now book timed absences in 15-minute steps and add an optional note for the manager. That note shows in the manager's Slack or Teams approval. Employees can also ask Kin to cancel a pending or approved request. Kin reports the result WFM confirms, including when the cancellation itself needs approval.

Ask Kin in Slack or Teams.

Employees and managers at organizations using UKG Pro WFM.

Build employment, mortgage and visa verification letters as templates, with dates in the right format for every country you operate in.

Letters now support UK dates (5 October 2026) and day/month/year dates (05/10/2026), and you can set one date format for the whole letter so every date matches. A line can hide itself when its value is empty, so an "End date" line only shows when there is one. New home-address variables let a letter include an employee's current address. Templates have also moved into Settings.

Settings → Templates.

HR and People Ops teams that send employee letters.

Got a pool of approvers? Assign the whole team. Anyone on it can approve, so a request is never stuck waiting for one person.

Approval steps can now go to a team as well as to named people. Everyone on the team gets the request, and the first person to respond unlocks the workflow.

Workflow Builder.

Teams that own a workflow end to end.

See at a glance when a document in your knowledge source has changed and been updated, and spot anything you need to fix on your side.

Every document now shows a clear status, and you can filter by status to find problems fast, including documents inside folders. When Kin can't access a file, it tells you why, for example when its sharing settings need updating.

Knowledge.

Admins who look after Kin's knowledge base.

Sometimes a downstream system fails, or a workflow doesn't go as planned. Now you can guide Kin on how to handle it, so employees are never left blocked.

Write what Kin should tell the employee and what they can do next when the workflow fails. If you leave it empty, Kin uses the workflow's own instructions.

Workflow Builder.

Anyone building workflows.

One Condition step can now cover several values, so you need fewer steps and simpler workflows.

The Condition step has two new operators: "is one of" and "is not one of". Type the values separated by commas, for example "UK, Ireland, Netherlands".

Workflow Builder.

Anyone building workflows with branches.

A red progress bar now means something actually needs your attention.

Skipping an event is often correct, for example when catch-up logic skips a message added after someone's send date. Skipped events now have their own neutral segment on an assignee's progress bar. Only failed and overdue events show in red.

Runbooks.

Anyone running onboarding, offboarding or other runbooks.

Planning the week gets easier: managers get a live answer without opening another system.

Managers on UKG Pro WFM can ask Kin things like "is anyone on my team off on Friday?". Kin checks approved and pending time off for their reports, and leaves out sick leave and other sensitive types. Slack approval cards now also show the employee's current time-off balance, so managers decide with the numbers in front of them.

Ask Kin in Slack or Teams.

Managers at organizations using UKG Pro WFM.

As the product evolves, it was time for an autumn refresh.

The whole app has a new look, with warmer and more consistent colours.

Everywhere in Kinfolk.

Everyone who uses the Kinfolk app.