We’re here to elevate human work in the age of AI

As organizations scale, too much time is spent on support work that pulls People teams and employees away from the work only humans can do. We believe employee support should feel intuitive, responsive, and human, so teams can focus on impact, not administration.

Workforce Operations should be seamless

Purpose-built AI

HR teams are buried in repetitive requests and fragmented ticketing systems not designed for them or employees. Kinfolk is purpose-built for Workforce Operations, combining agentic AI with workflows and controls to handle work end to end. It helps teams scale impact as organizations grow, without adding complexity or headcount.

AI for everyone

AI should not require technical expertise to be useful. Kinfolk is built so People teams can configure, guide, and improve AI using natural language, just like ramping a new team member. No code, no low-code tools, and no brittle builders, just clear intent and shared understanding.

Experience-led by default

Employees are the customers of Workforce Operations. When support is fast, intuitive, and easy to access, self-service increases and teams regain capacity. At the same time, Workforce Ops teams deserve tools that are simple to use, built for collaboration, and designed with privacy at their core.

Secure from the ground up

Trust is non-negotiable. Kinfolk is built to meet enterprise security standards, with end-to-end encryption, strong access controls, and secure infrastructure. We are SOC 2 Type II certified, compliant with ISO 27001, GDPR, and CCPA, and undergo regular security testing to ensure your data stays protected.

True partnership

Technology alone does not drive transformation. That’s why we work alongside every team using Kinfolk, from setup and onboarding to adoption, optimization, and roadmap collaboration. We share best practices, support change management, and stay accountable long after launch, because long-term impact requires a committed partner, not just a product.