Backed by AlbionVC

Meet Kin, your AI Operator

Kin runs your HR and IT Ops in Slack and Teams, giving your employees instant support and automating processes across HR & IT systems, before it becomes a ticket.

Read case study

Unlock workforce productivity

Deliver instant support 24/7 in Slack or Teams

Agentic orchestration across HR & IT operations

Onboarding, exits, and lifecycle events on autopilot

Zero logins, zero friction

95%

tickets resolved automatically

550

employees worldwide

"It's a complete non-negotiable at this point. You see the ROI immediately. It takes the administrative components out of an HR team and gives the team back time. It's hard to think about how we were operating before."

Sara Sanchez,

VP of People, SonderMind

Success story

71%

requests meeting SLA targets through an AI-first entry point

4,000

employees in ten markets

"Every query required manual handling, it was so hard to tell where to focus without reporting. With Kinfolk we resolved over 5,000 queries through self-serve and got brilliant CSAT in just 5 months"

Harriette Dowsett,

Senior People Services Manager

Success story

50%

fewer Jira tickets

250+

employees supported

"This mindset shift has turned how we work into a customer experience thing. Instead of reacting to repetitive requests, the team now examines friction points and builds agents to address them."

Andrew Golden,

CPO at Retail Next

Success story

70%

of requests handled by AI without escalation

80%

of requests meeting first-response SLA targets

"The goal wasn’t to remove interaction with HR. It’s to empower employees to get the answers they need and involve the right person only when necessary."

Jason Linkus,

Director, HR Operations and Total Rewards

Success story

HR & IT support by Kin, so your team can do what they do best

Deflect requests

Execute work in Slack/Teams

Kin updates records, generates letters, resets passwords, and submits requests.

Surface the right knowledge

Give employees accurate, sourced answers instantly from your documentation.

Train Kin like a teammate

Guide Kin to respond and handle edge cases like your team would, in natural language.

Build workflows

Joiners, Movers, Leavers

Automate lifecycle moments end to end, triggering actions, meetings, and comms to everyone.

Write to your HRIS

Kin updates records, runs processes, and surfaces approvals in Slack and Teams, with audit trails.

Access management

Grant, change, or revoke system access automatically, with the right approvers looped in every time.

Get insights

Spot what to automate

See which repeat requests and manual processes are costing your team the most time.

Close knowledge gaps

Identify the questions Kin couldn't answer, so you know which docs or instructions to write next.

Track team workloads

See open, closed, and stale request volumes across teams so you know where to focus.

Hit SLAs

AI triaging and routing

Kin sets priority and category on every request, then routes it to the right team automatically.

Intuitive and built for speed

Kin nudges stale requests and flags SLA risk before you breach it, so nothing is dropped.

Workspaces per team

Give every team their own, private queues, while allowing secure collaboration across spaces.

See all use cases

Integrated with every tool that matters to you

Explore integrations

Enterprise grade security

Team workspaces

HR, IT, and every department get distinct queues, workflows, integrations, and knowledge sources, with secure cross-team collaboration when needed.

Governance

Assign Member, Admin, or Super Admin roles, configure API scopes, and gate sensitive actions or configuration changes behind approval.

Compliance

SOC 2 Type II and ISO 27001:2022 certified, with GDPR compliance built into every signed DPA.

Full audit trail

Every action is logged: who triggered it, what happened, who approved it, and the AI's reasoning. Every answer cites its source.

Customization

Set org-wide tone, guidance and guardrails, and align Kin's responses to your internal procedures and policies.

Access control

Every tool Kin uses is scoped to a defined set of fields. Salary, bank details, and other sensitive data can be excluded entirely.