← All updates
September 19–25, 2026
Improvement
Improvement
Runbooks

Skipped runbook events no longer look like errors

Impact

A red progress bar now means something actually needs your attention.

What

Skipping an event is often correct, for example when catch-up logic skips a message added after someone's send date. Skipped events now have their own neutral segment on an assignee's progress bar. Only failed and overdue events show in red.

Where

Who

Anyone running onboarding, offboarding or other runbooks.