← All updates
September 19–25, 2026
Improvement
Runbooks
Skipped runbook events no longer look like errors
Impact
A red progress bar now means something actually needs your attention.
What
Skipping an event is often correct, for example when catch-up logic skips a message added after someone's send date. Skipped events now have their own neutral segment on an assignee's progress bar. Only failed and overdue events show in red.
Where
Who
Anyone running onboarding, offboarding or other runbooks.