Smarter new-hire and manager-change digests

Runbooks

More new-hire runbook gaps now called out in your daily digest: the daily digest now includes a direct link to new joiners' profiles who aren't added to a runbook, so Superadmins can check whether that's expected.

Manager changes called out on daily digest: see when an assignee's manager has changed in the HRIS (and therefore Kin), right alongside your other outstanding items. Owning teams can decide whether to 'resend' the manager comms to the new manager.

Manager change called out in the daily digest

Filtering on issues from digest: once you click on a user, you're dropped into their assigned runbook, notified of how many issues need resolving, and can filter by those and take action.

Filtering runbook issues from the digest

Big things coming next week

Jira Service Management integration — Kin will soon connect directly to Jira Service Management (JSM), giving employees one front door for every request while specialist teams keep working in the tools they already know. Status changes and replies in JSM sync back to the original Kin conversation. Launching 23rd July.