New feature
February 9, 2026

Slack channel messages and email domain connections

AI Workflows
Service Desk

Workflows

New agent tool: Send Channel Message — when designing an agent, you can now ask it to post a message to a Slack channel.

Conversational Document Generation: the Agent can ask an employee for information and populate a document.

Service Desk

Connect your email addresses with Kinfolk & manage blocklist — self-service to connect existing email domains to Kin, with email list configuration (allow & block lists).

SSO with Okta — connect one or multiple auth providers, and set up user roles automatically from Okta.

Requests watchlist — follow requests for updates.