Everything you need to scale employee support seamlessly

Resolve HR requests in Slack

People teams lose time to repetitive questions and constant interruptions.

Kinfolk resolves up to 70% of Tier 0–1 requests directly in Slack by giving employees instant, accurate answers.

Employees get consistent help fast, and HR teams get time back without pushing people into portals or tickets.

Handle complex requests with confidence

Not every request should be automated, but all of them need to move smoothly.

Kinfolk triages, prioritizes, and routes requests based on context, while keeping sensitive conversations private.

Teams collaborate in one place, reduce handoffs, and close requests faster without missed SLAs.

Scale lifecycle programs

Lifecycle programs from hire-to-retire often stall because it’s hard to own end-to-end coordination.

Kinfolk runs onboarding, exits, promotions, and programs on autopilot, so programs move without chasing people or dropping steps.

Teams scale consistently as the company grows, without adding manual overhead.

Get visibility into what matters

Most People teams lack clarity on where time and effort actually go.

Kinfolk shows what employees are asking, where processes break down, and how support and programs perform over time.

Leaders get the insight they need to prioritize improvements and invest with confidence.

Roll out AI thoughtfully and safely

Adopting AI in HR requires trust, control, and the right partner.

Kinfolk combines human-in-the-loop controls with hands-on support to help teams set up, adopt, and improve over time.

You stay in control, while benefiting from proven practices and a partner invested in long-term success.